At Kim-Fay, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our website, mobile application, or any other services provided by Kim-Fay.
We utilize Your Personal Information to deliver and enhance the Service. You consent to the collection and use of information in line with this Privacy Policy by using the Service.
Interpretation and Definition.
Interpretation
The following criteria determine the meanings of the words whose first letter is capitalized. The following definitions’ meaning will remain the same whether used in the singular or plural.
Definitions
In the context of this privacy statement:
Account-refers to a special account that You have created to use our service or certain portions of it.
“Company” (also known as “the Company,” “We,” “Us,” or “Our”)-refers to Kim-Fay.
Cookies-small files that a website puts on your computer, mobile device, or any other device. Among their many uses, they hold information about your past online surfing.
Country-refers to any device that has access to the Service, such as a computer, smartphone, or tablet, which is referred to as a Kenya Device.
Personal data -any information that pertains to a recognized or identifiable individual.
Service -refers to the Website.
Service Provider- is any individual or entity that does data processing on behalf of the Company. It refers to other businesses or people that the company hires to facilitate the service, offer it on the company’s behalf, carry out related tasks, or help the company analyze how the service is utilized.
Usage data- describes information that is automatically gathered, either from the service infrastructure itself or because of using the service (such as the duration of a page visit).
Website- relates to Kim-Fay shop, which can be accessed at (Kim-Fay shop link)

  1. Cookies and Tracking Technologies
    We track user behavior on Our Service and retain some data using Cookies and other tracking technologies. Beacons, tags, and scripts are examples of tracking technologies used to gather and monitor data to enhance and evaluate Our Service. Among the technologies We may employ are:
    Browser cookies or cookies- A little file called a cookie is stored on your device. You can set your browser to notify you when a cookie is being sent or to reject all cookies. On the other hand, you might not be able to utilize some sections of our Service if You reject Cookies. Our Service may use cookies unless you have changed your browser’s settings to reject cookies.
    Web beacons. -also known as clear gifs, pixel tags, and single-pixel gifs, are tiny electronic files that are sometimes included in email messages and certain parts of our service. They allow the company to track user activity on those pages, count the number of people who have visited those pages, and gather other website-related data (like tracking how popular a particular section is and ensuring system and server integrity).
    Cookies may be classified as “Persistent” or “Session.” Session cookies are erased as soon as your web browser is closed, whereas persistent cookies stay on your desktop or mobile device when you are offline. Visit the Free Privacy Policy website article to find out more about cookies.
    For the following reasons, we utilize both session and persistent cookies:
    Essential / Required CookiesKind: Temporary CookiesManaged by: Uspurpose: These Cookies are necessary for You to be able to access some of the Website’s features and for You to get services through it. They aid in user authentication and guard against unauthorized usage of user accounts. The services You have requested cannot be delivered without certain Cookies, and We only use these Cookies to fulfill Your request.
    Acceptance of Notice and Cookies Policy Type of Cookie: Persistent Managed by: Us These cookies are used to determine if users have consented to the website using cookies.
    Operational Type of Cookie: Persistent Managed by: UsThe goal of these cookies is to help us remember decisions You make when using the website, including your preferred language or login information. These Cookies are meant to make your experience on the website more tailored to you and to save you from having to re-enter your settings each time you visit.
    Please see our Cookies Policy or the Cookies part of our Privacy Policy for more details about the cookies we use and your options with them.
  2. Information We Collect:
    Personal Information: When you register for a Kim-Fay account, place an order, or engage with our services, we may collect personal information such as your
    • First and Last name,
    • Address, State, Province, ZIP/Postal Code, City.
    • Email Address
    • Phone number
    • Usage Data.
    Transaction Information: We collect information related to your transactions on our platform, including the products you purchase, payment details, and delivery information.
    Device and Usage Information: We may collect information about your device and how you interact with our platform, including IP addresses, browser type, and usage patterns.
    Usage Information
    Usage Data may contain information such the Internet Protocol address (IP address) of Your Device, the type and version of your browser, the pages of our service that You visit, the time and date of your visits, the amount of time you spend on those pages, device identifiers, and other diagnostic data.
    We may automatically gather certain information when You access the Service via a mobile device. This information may include, but is not limited to, the kind of mobile device you use, its unique ID, its IP address, its operating system, the kind of mobile Internet browser you use, and other diagnostic data.
    We could also gather data that is sent by your browser each time you visit our service or use a mobile device to access it.
    3.Utilization of Your Private Information
    The following uses of personal data by the Company are possible:
    • To deliver and maintain our service, which includes keeping an eye on how it is being used.
    • To handle Your Account: To handle Your Service user registration. You may be able to access various Service capabilities as a registered user with the help of the Personal Data you provide.
    • Regarding the execution of a contract: the creation, observation, and execution of the purchase agreement for the goods, products, or services You have acquired, as well as any other agreements You may have with Us via the Service.
    • To get in touch with you: To get in touch with You via text message, phone call, email, or other comparable electronic communication channels, including push notifications for mobile applications.
    • To contact You: When it is necessary or reasonable for their implementation, to contact You by email, phone, SMS, or other comparable forms of electronic communication, such as push notifications on a mobile application about updates or informative communications about the features, goods, or services you have contracted for, including security updates.
    • To provide You news, special offers, and general information about other items, services, and events that we offer that are comparable to those you have already purchased or inquired about, unless You have decided not to receive such information.
    • To handle Your inquiries: to respond to and oversee Your demands made of Us.
    • For business transfers: We may use Your information in the event that We evaluate or carry out a merger, divestment, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or in connection with a bankruptcy, liquidation, or similar proceeding in which We may transfer some or all of the assets, including Personal Data Held by Us about our Service Users.
    • For more uses: We could employ Your information for additional uses, such data analysis, spotting usage patterns, gauging the success of our marketing initiatives, and assessing and enhancing our services, goods, and marketing in general.

We may disclose Your personal data in the below circumstances:

• With Service Providers: To contact You and to track and evaluate how our service is being used, we may disclose Your personal information to Service Providers.
• For business transfers: While negotiating or in conjunction with a merger, the sale of company assets, financing, or the purchase of all or a portion of Our business by another entity, We may share or transfer Your personal information.
• With Affiliates: If we disclose Your information to one of our affiliates, we will demand that they abide by this privacy policy. Our parent company, any further subsidiaries, joint venture partners, and any other businesses that We control or that share control with Us are considered affiliates.
• With business partners: To provide You with certain goods, services, or promotions, We may disclose Your information to Our business partners.
• With other users: Any personal information you exchange or otherwise deal with other users in public places might be seen by all users and could even be shared publicly outside.
• With Your consent: If you give us permission, we may use your personal information for any other reason.

  1. Retention of your private information

Your Personal Data will only be kept by the Company for the duration required to fulfill the objectives outlined in this Privacy Policy. To the extent required to fulfill our legal duties (for instance, if we must keep your data on file to abide by relevant laws), settle disputes, and uphold our legal agreements and policies, we will keep and utilize Your Personal Data.

Additionally, Usage Data will be kept by the Company for internal analysis. Generally, use data is only kept for a limited amount of time, unless needed to bolster the security or enhance the performance of Our Service, or unless required by law to keep it longer.

  1. Transfer of Personal Information

The Company processes your information, including Personal Data, in its operational offices and any other locations where the parties engaged in the processing have their offices. This implies that this data may be moved to and kept on computers situated outside of Your nation, state, or other governmental jurisdiction, where the regulations governing data protection may be different from those in Your jurisdiction.

Your permission to transfer is shown by your acceptance of this privacy policy and your submission of such information.

The Company will take all reasonably required actions to guarantee that Your data is handled securely and in compliance with this Privacy Policy. Your Personal Data will not be transferred to another organization or nation unless sufficient safeguards, such as those pertaining to the security of Your data and other personal information, are in place.

  1. Delete Your Personal Information
    You possess the entitlement to expunge or solicit Our assistance in expunging the Personal Data that We have gathered concerning You.

You might be able to remove certain information about yourself from the Service using our service.

By logging into Your Account, if you have one, and going to the account settings area where you may manage Your personal information, you can edit, amend, or remove Your information at any time. You may also get in touch with us to ask to see, update, or remove any personal data you’ve given us.

Please be aware, though, that in cases where we are required by law or have a legitimate reason to do so, we might need to keep some information.

7.Disclosure of Private Data
Commercial Transactions
Your Personal Data could be transferred if the Company is involved in a merger, acquisition, or asset sale. Before Your Personal Data is moved and is covered by a new privacy policy, we will notify you.

Law enforcement
The Company may be compelled by law to reveal Your Personal Data in some situations, or in response to legitimate demands made by public authorities (such as a court or government agency).
Additional legal prerequisites
Your Personal Data may be disclosed by the Company if it believes in good faith that doing so is required to:

• Fulfill a legal requirement
• Defend and safeguard the company’s property and rights.
• Prevent or investigate any misconduct related to the Service
• Ensure the public’s or service users’ personal safety
• Defend against legal responsibility
• Protection of Your Personal Information.

Although We care about the security of Your Personal Data, keep in mind that no method of electronic data transmission over the Internet or technique of electronic data storage is 100% safe. We make every effort to safeguard Your Personal Data using methods that are financially feasible, but we are unable to provide complete security.

  1. Your Choices:
    a. Account Information:
    • You can review and update your account information by logging into your account settings.
    b. Marketing Communications:
    • You can opt-out of receiving promotional emails by following the unsubscribe instructions included in each email.
  2. Children’s Privacy:
    Kim-Fay is not intended for children under the age of 13. We do not knowingly collect or store personal information from children under 13 years old.
  3. Changes to This Policy:
    We may update this Privacy Policy to reflect changes in our practices. We will notify you of any significant changes by posting the updated policy on our website.
  4. Contact Us:
    If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at +254709892000.
    By using Kim-Fay E-commerce Platform, you agree to the terms outlined in this Privacy Policy.

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